Information We Collect

Running a fundraising platform means we need certain information to help startups succeed. Here's what we gather and why it matters:

Personal Information

• Your full name, email address, and phone number when you create an account or contact us
• Business details including company name, ABN, and registration information
• Financial information necessary for processing fundraising transactions and investor relationships
• Professional background and startup experience to better match you with suitable opportunities
• Communication preferences and interaction history with our platform

Technical Information

Like most online services, we automatically collect technical data when you visit our website:

• IP address and browser type for security and troubleshooting purposes
• Device information including operating system and screen resolution
• Pages visited, time spent, and navigation patterns to improve user experience
• Cookies and similar tracking technologies (more on this below)

Information from Third Parties

Sometimes we receive information about you from other sources, such as credit reference agencies for verification purposes, business partners who refer you to our services, or publicly available business registries and databases.

How We Use Your Information

We don't collect data just to have it sitting around. Every piece of information serves a specific purpose in helping startups connect with funding opportunities.

Sharing Your Information

We're selective about who sees your data. Here's the complete picture of when and why we share information:

Service Providers

We work with trusted third-party providers who help us run the platform efficiently. These include cloud hosting services, payment processors, email delivery systems, and analytics tools. All providers are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Potential Investors

When you submit a fundraising application, we share relevant business information with qualified investors who've expressed interest in your sector. We only share what's necessary for investment evaluation, and we always inform you before any significant disclosure.

Legal Requirements

Sometimes we're legally required to disclose information to regulatory bodies like ASIC, law enforcement agencies with valid warrants, or courts with proper legal orders. We'll notify you about such requests unless prohibited by law.

Business Transfers

If dorielaxvinp undergoes a merger, acquisition, or sale of assets, your information may transfer to the new entity. You'll receive advance notice about any such change and how it affects your data.

Data Security Measures

Protecting your information isn't just a legal requirement for us—it's fundamental to earning your trust. We've implemented multiple layers of security:

1. Industry-standard encryption for all data transmitted between your browser and our servers using TLS 1.3 protocol
2. Encrypted storage of sensitive financial and personal information in secure data centres located in Australia
3. Multi-factor authentication requirements for all staff accessing user data
4. Regular security audits and penetration testing by independent cybersecurity firms
5. Strict access controls limiting employee access to only the data necessary for their roles
6. Automated monitoring systems that detect and alert us to suspicious activity
7. Regular staff training on data protection and privacy best practices

Despite our best efforts, no online system is completely invulnerable. If we detect a data breach that affects your information, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking to address it.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do:

Access and Correction

You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format. If you spot any errors, you can ask us to correct them, and we'll update our records promptly.

Data Portability

You can request your data in a structured, machine-readable format to transfer to another service provider. This applies to information you've directly provided to us.

Deletion Rights

You can ask us to delete your personal information, subject to certain limitations. We might need to retain some data for legal compliance (like financial records we're required to keep for seven years) or to complete transactions you've initiated.

Marketing Preferences

You control whether you receive promotional communications from us. You can update these preferences anytime through your account settings or by contacting us directly.

Complaints Process

If you're concerned about how we've handled your personal information, contact our privacy officer first. We'll investigate and respond within 30 days. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Data Retention

We don't keep your information longer than necessary. Here's our approach to retention:

When data reaches the end of its retention period, we securely delete it using industry-standard methods that prevent recovery.

Cookies and Tracking

We use cookies and similar technologies to make our platform work properly and to understand how people use it. Here's the breakdown:

Essential Cookies

These are necessary for basic site functions like keeping you logged in and remembering your preferences. You can't opt out of these if you want to use our services.

Analytics Cookies

These help us understand which features are popular and where users encounter problems. We use this information to improve the platform. You can disable these through your browser settings.

Marketing Cookies

These track your activity across websites to show you relevant advertisements. We only use these with your explicit consent, and you can withdraw consent anytime.

Most browsers let you control cookies through settings. Keep in mind that blocking certain cookies might affect your experience on our platform.

International Data Transfers

We primarily store data within Australia, but some of our service providers operate internationally. When we transfer data overseas, we ensure:

• The recipient country has privacy protections comparable to Australian standards, or
• We've implemented contractual safeguards that meet Australian Privacy Principles requirements
• We've informed you about the transfer and obtained your consent where necessary

Our main international data transfers involve cloud infrastructure providers in the United States and Singapore, both subject to strict contractual protections.

Children's Privacy

Our services are designed for business professionals and aren't intended for anyone under 18. We don't knowingly collect information from children. If we discover we've accidentally collected data from someone under 18, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our website at least 30 days before the changes take effect.

We post the date of the latest update at the top of this page. We encourage you to review this policy periodically, especially before sharing sensitive information with us.